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Chartwell HQ and Operations Center

In terms of scope and timeline, this project was daunting. Don Powell, President of Chartwell Midwest Wisconsin, needed a real estate expert who could quickly grasp and commit to the vision for his multidimensional real estate requirements; time pressure made workstyle compatibility absolutely essential. When he connected with T5's Tim Carey, they both knew their working dynamic was spot on for accomplishing Chartwell's immensely complex project.

An affiliate of UW Health, Chartwell specializes in home care, including the provision of skilled home health agency services, in-home intravenous drug therapies, home medical equipment, and specialty apparel for post-treatment cancer patients. The company had been operating out of three separate facilities. Consolidating all programs at one site would improve efficiencies, but the space requirements for clean rooms, facilities for educating, training and treating patients, offices, a warehouse, a retail center and a patient infusion center—coupled with an ambitious timeline—presented enormous challenges.

Don and Tim met during the project's market evaluation phase. Their good business chemistry was immediately apparent and Don engaged T5 as tenant rep to scour the market for options that met Chartwell's multifaceted needs. Tim created an RFP that ultimately led Chartwell to lease the former Globe University campus in Middleton, which had an existing 31,000-square-foot building that could be repurposed and expanded, creating cost and timing efficiencies.

“Don had a clear vision for what he was looking for," Tim points out. “That allowed us to hit the ground running to find a property to meet his goals."

Following lease negotiation, T5 transitioned to an owner's rep role for the project's design and construction. Tim and Don worked closely to develop the space needs and plan, including the buildout of the on-site pharmacy, outpatient clinic, administrative offices, showroom and warehouse. On December 1, 2019—just 8 months after lease signing—Chartwell began operating from its new 53,000-square-foot location.

Tim and Don cite their complementary work styles as key to completing Chartwell's venture on point and on time. Tim's knowledge of the local real estate market, experience managing large development projects and commitment to Chartwell's plan allowed him to easily shift from tenant rep to owner rep roles, providing Don with crucial continuity with project oversight.

“It took a massive amount of work to complete the project in that timeframe," recalls Don. “We worked nights and weekends—Tim was always available to make that happen."

Their efforts paid off not only in the state-of-the-art facility that resulted, but in Chartwell's streamlined operations and expanded service offerings, all driven by the goal for high-quality patient care.

“This project was astonishing in every sense of the word: in terms of what we accomplished, the efficiencies that resulted and the scope it embraced," Don notes. “The outcome is fantastic, inside and out."

Contact Tim at (608) 826-4552 or Tim@T5RE.com to learn more.